(Update 7/01): Aetna’s social media department (@AetnaHelp) contacted me via Twitter about 45 minutes after this post went live on Twitter. We are in contact and working through the pharmacy claim.
(Update 7/15): Aetna’s social media department (@AetnaHelp) notified me via email that they located and processed the pharmacy claim. The check is being mailed to my home address.
I’ve been receiving a rash of crummy customer service lately. It’s either a run of bad luck or I have the gall to expect an actual product or service when I pay for it.
My latest food fight is with a pharmacy claim for $505 that Aetna has either ignored or misplaced.
I’m approaching my family’s deductible (spent ~$2600 YTD out of a $3,000 deductible), so I’m a bit suspicious.
For those who have arrived here via search engine, this is (bonus) Part Four of a response to a reader question, “How do I go about starting a Federal Career”? I recommend you start with Part One of the response to catch up.
So, you wan to be a Fed, huh? Let’s review the traditional advantages to being a Fed:Continue reading →
You all know GubMints is a big fan of the TSP. There was lots of TSP info that got buried in the news cycle last week- Some good, some not so good. The not-so-good is that it appears TSP is preparing to duplicate some of the functions of the Census Bureau.
Are you Retired from Active Duty (drawing a pension) and have one of these? Then it’s time to earn your Military Service Credit Deposit PhD!
Are you a Federal Employee drawing retired pay from Active Duty Military service? Think there is no way to to receive additional FERS retirement credit for your Active Duty Military service (Military Service Credit), since you are already drawing Active Duty retired pay? Think again- there is a path to have your cake and eat it, too.
Why should you do this?
First, you can obtain additional Fed ‘seniority’ credit for accruing Annual Leave. Annual Leave is valuable because:
(a) It’s paid vacation time and
(b) Upon retiring or resigning from federal service you can sell Annual Leave back “one for one” and get paid for each unused Annual Leave hour at your hourly rate. Continue reading →