Aetna FEHB Paper Claim Process

 

Aetna FEHB Paper Claim Process
Got an Aetna Paper Claim to file? Don’t Ask Ann!

(Update 7/01): Aetna’s social media department (@AetnaHelp) contacted me via Twitter about 45 minutes after this post went live on Twitter.  We are in contact and working through the pharmacy claim.

(Update 7/15): Aetna’s social media department (@AetnaHelp) notified me via email that they located and processed the pharmacy claim.  The check is being mailed to my home address.

I’ve been receiving a rash of crummy customer service lately.  It’s either a run of bad luck or I have the gall to expect an actual product or service when I pay for it.
My latest food fight is with a pharmacy claim for $505 that Aetna has either ignored or misplaced.

I’m approaching my family’s deductible (spent ~$2600 YTD out of a $3,000 deductible), so I’m a bit suspicious.

Here’s the details: Continue reading

FEHB Aetna HDHP HSA total costs

 

FEHB Aetna HDHP HSA Costs

Can a Federal Employee save money by switching his family of four to a High Deductible Health Plan (HDHP) / Health Savings Account (HSA)? Here’s another follow-up.

So far the answer is NO.  We’re about $400 behind where we were last year with the conventional Blue Cross/Blue Shield (BCBS) plan.

Doctor and pharmacist visits for the month of May bring the 2013 Aenta YTD total to $3347, versus $2940 with BCBS (basic) during the same time period in 2012.

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FEHB Aetna HDHP HSA April 2013 costs

 

FEHB Aetna HDHP HSA Costs

Can a Federal Employee save money by switching his family of four to a High Deductible Health Plan (HDHP) / Health Savings Account (HSA)? Here’s another follow-up.

Due to either my ineptitude or Aetna’s confusing prescription drug price calculator, my family is about $200 deeper in to health care costs YTD than at this point last year with Blue Cross/Blue Shield (BCBS).

Doctor and pharmacist visits for the month of April bring the 2013 Aenta YTD total to $2414, versus $2267 with BCBS (basic) during the same time period in 2012.

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Aetna High Deductible Health Plan FEHB Federal Employees

Let’s say you are shopping for Health Care Plans during FEHB Open Season, and are considering switching to a High-Deductible Health Plan/Health Savings Account.   You’re curious about the ‘real’ cost of your prescription Meds under a High Deductible Plan and want to find out more.

Aetna has a tool for this, a website advertised for Federal  Employees at Aetnafeds.com.  There is even a ‘test drive’ password, ‘federal3’ that you can use to check the list of doctors and estimate the costs of prescription drugs under their plan.  Performing your due diligence, you login with username and password  ‘federal3’ and take it for a spin:

Aetna High Deductible Health Plan FEHB Federal Employees

You Click on “Estimate Drug Costs” and continue with pricing your drug. Continue reading